Privacy Policy

Data protection

Privacy Policy

Regarding the processing of personal data, NEA ZOI complies with the GDPR and applicable Greek legislation.

1) Data controller

• The data controller is NEA ZOI with office in Axioupoli.
• For rights requests, write to: info@neazoi.gr

2) Data we collect

• Contact form details (name, email, message).
• Technical usage data (IP, browser, device, visited pages) through analytics and server logs.
• Any other information you voluntarily send us.

3) Purpose and use

• To answer your messages and support requests.
• To improve the site, security, and user experience.
• To meet legal and organizational obligations.
• To send optional updates after your consent or service request.

4) Legal basis (GDPR)

• Performance of a request or contact communication.
• Consent, where we send optional newsletters or updates.
• Legitimate interests for maintenance, prevention of abuse, and platform security.

5) Cookies and tracking

• Cookie preferences are controlled via the site consent banner.
• Analytics services (e.g. Google Analytics) run only after your consent.
• Without consent, statistical/personalized tracking is limited.
• Necessary functional cookies may still be used for safe operation of the form and site.

6) Storage and security

• Data is kept only for as long as required by the defined purpose.
• We apply technical and organizational security measures.
• Data is shared only with service providers who support the site, under lawful safeguards.

7) Your rights

• Access, correction, restriction, and deletion of data where applicable.
• Right to object when relevant.
• Right to lodge complaint before data protection authority (ADPPA / Greek Data Protection Authority).
• Exercise your rights via email at info@neazoi.gr.

8) Policy updates

• This policy may be updated for legal and technical reasons.
• Use of the website after updates implies acceptance of the latest version.

Contact

For privacy-related questions, contact: Email: info@neazoi.gr.